---
title: FAQs | Customer Information Portal
description: FAQs
---

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1. [Customer Information Portal](https://info.ids.co.uk/info-portal)
2. [FAQs](https://info.ids.co.uk/info-portal/faqs)

# FAQs

- [Can I cancel an order?](https://info.ids.co.uk/info-portal/can-i-cancel-an-order)
- [I have received a faulty item, what do I do?](https://info.ids.co.uk/info-portal/i-have-received-a-faulty-item-what-do-i-do-)
- [Can I amend an order?](https://info.ids.co.uk/info-portal/can-i-amend-an-order)
- [I have received a wrong item, what do I do?](https://info.ids.co.uk/info-portal/i-have-received-a-wrong-item-what-do-i-do)

- [FAQs](https://info.ids.co.uk/info-portal/faqs)
- [Returns](https://info.ids.co.uk/info-portal/returns)

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